support purchase $150 not working
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support purchase $150 not working
Hello
when i try to order the your support package It charged me but gave me a username and serial number that does not work on the support page. Can you help
thank Mike
when i try to order the your support package It charged me but gave me a username and serial number that does not work on the support page. Can you help
thank Mike
- HeliconAndrew
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- Posts: 1264
- Joined: 07 Mar 2012, 10:16
Re: support purchase $150 not working
Please, send us an email and we'll be able to handle this.
Without your name it's hard to verify the login credentials.
Regards
Without your name it's hard to verify the login credentials.
Regards
Re: support purchase $150 not working
[email protected]
if you email me your email address i will send you the invoice and order information from paypal
if you email me your email address i will send you the invoice and order information from paypal
- HeliconAndrew
-
- Posts: 1264
- Joined: 07 Mar 2012, 10:16
Re: support purchase $150 not working
I removed your email address for your own security. No need to send us this.
Just send us an email and we'll investigate
Just send us an email and we'll investigate
- HeliconAndrew
-
- Posts: 1264
- Joined: 07 Mar 2012, 10:16
Re: support purchase $150 not working
Try to login now using the registration email and password. It's fixed now.
Re: support purchase $150 not working
no still does not work. Can you email me the correct information. the serial number i have starts with a X and ends with a V
- HeliconAndrew
-
- Posts: 1264
- Joined: 07 Mar 2012, 10:16
Re: support purchase $150 not working
Ohhhhh.... that's because you're using the ISAPI_Rewrite3 license code. you need to use Premium Code. I'll send you credentials in a sec.
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