cannot run helicon ape on IIS 8.5 win 2012R2

[needsupport Profile]

I have already created a ticket, however since it has not been answered I am creating a post as well. Can you confirm that your solution can and is working on windows 2012R2 IIS 8.5 and can you assist us with the issue we are having?

https://www.helicontech.com/support/hel ... 2756/N2Ri/