ZooException - Worker Can't Start.

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Posts: 9
Joined: 19 Aug 2014, 20:38

ZooException - Worker Can't Start.

19 Aug 2014, 20:44

Good evening!

I'm fairly new to Helicon Zoo. I have it running perfectly on one machine but am unable to get Railo projects to run on my main computer (Server 2008).

I'm including the error message that the page returns, but no log information is recorded.

If anyone can assist me, please let me know what further information you need and I'll pop it over.

Here is the detailed error:

500
Error
Helicon Zoo module has caught up an error. Please see the details below.
Worker Status
Windows error
Unspecified error (ERROR CODE: 2147500037)
Internal module error
message: Worker can't start. Please check configuration type: ZooException file: App\Jobs\JobBase.cpp line: 600 version: 3.1.98.535
STDERR
Empty stderr
Environment variables
-
Helicon Zoo engine settings
appName railo.4.project
appFullPath C:\Program Files\Java\jdk1.7.0_65\bin\java.exe
appDirectory C:\Hosted\FCTest
appArguments
deployArguments -jar "C:\Hosted\FCTest\%DEPLOY_FILE%"
transportName tcp.service
protocol http
scriptProcessor railo.4.tomcat
errorLogDir C:\Hosted\FCTest\logs
postBufferDir
watchFileChangesMask
host 127.0.0.1
port 8888
proxyPass
minInstances 1
maxInstances 1
minRequestsPerWorker 3
maxRequestsPerWorker 15
portLower 8888
portUpper 8888
workerRequestTimeout 30
timeLimit 0
postBuffer 1024
memoryLimit 0
gracefulShutdownTimeout 30
Web.config variables
APPL_ID
APPL_PHYSICAL_PATH C:\Hosted\FCTest
APPL_PHYSICAL_SHORT_PATH C:\Hosted\FCTest
APPL_VIRTUAL_PATH
ERROR_LOG_DIR logs
HOST 127.0.0.1
IIS_BINDNGS http=*:80:fc.dsr7.com
INSTANCE_ID 11
PORT 8888
SITE_NAME FCTEST
SITE_PHYSICAL_PATH C:\Hosted\FCTestZOO_SUBSTITUTE_HOST zoo11
Request variables
There are no variables

User avatar
Posts: 110
Joined: 07 Mar 2012, 10:22

Re: ZooException - Worker Can't Start.

20 Aug 2014, 06:24

Hello,

Please make sure that following items are satisfied:

1. Railo 4 installed in C:\railo4,
2. 'Railo Server' system service is registered and started,
2. File C:\railo4\tomcat\lib\HeliconZooTomcatValve.jar exist,
3. Tomcat railo config C:\railo4\tomcat\conf\server.xml contains following line:
<Valve className="com.helicontech.zoo.tomcat.ZooServerValve" />
4. Railo is accessible on http://localhost:8888/

Please show your environment variables (type 'set' in Command Prompt)

User avatar
Posts: 9
Joined: 19 Aug 2014, 20:38

Re: ZooException - Worker Can't Start.

20 Aug 2014, 09:23

Thank you, Ruslan!

1. Railo4 is installed in C:\railo4. There is also a C:\railo folder. The two folders appear to have been created at the same time, with the railo4 folder having 1448 files in 91 folders, the railo folder having 1755 files in 204 folders.

2. Railo Server looks suspect - it was stopped, so I started it. It stopped again after 30 seconds.

3. C:\railo4\tomcat\lib\HeliconZooTomcatValve.jar does not exist.

4. That class is not present in server.xml

5. Railo is not available on localhost.

Please advise.

Edit:

I forgot to include my environmental variables. Sorry!

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>set
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Administrator\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=PROMETHEUS
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Administrator
JAVA_HOME=C:\Program Files\Java\jdk1.7.0_65
JDK_HOME=C:\Program Files\Java\jdk1.7.0_65
LOCALAPPDATA=C:\Users\Administrator\AppData\Local
LOGONSERVER=\\PROMETHEUS
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
Path=C:\Program Files (x86)\PHP\v5.4;C:\;C:\Windows;C:\Windows\System32;C:\revki
t\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files\Micros
oft SQL Server\110\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\110\Too
ls\Binn\ManagementStudio\;C:\Program Files (x86)\Microsoft SQL Server\110\ToolsBinn\;C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAss
emblies\;C:\Program Files (x86)\Microsoft SQL Server\110\DTS\BinnPATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC;.PY
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=AMD64 Family 21 Model 2 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=21
PROCESSOR_REVISION=0200
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\;C:\Program File
s (x86)\Microsoft SQL Server\110\Tools\PowerShell\ModulesPUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\ADMINI~1\AppData\Local\Temp
TMP=C:\Users\ADMINI~1\AppData\Local\Temp
USERDOMAIN=PROMETHEUS
USERNAME=Administrator
USERPROFILE=C:\Users\Administrator
VBOX_MSI_INSTALL_PATH=C:\VboxVBOX_USER_HOME=C:\Users\Administrator\.VirtualBox
VS120COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 12.0\Common7\Tools
windir=C:\Windows
windows_tracing_flags=3
windows_tracing_logfile=C:\BVTBin\Tests\installpackage\csilogfile.log

C:\Users\Administrator>

User avatar
Posts: 110
Joined: 07 Mar 2012, 10:22

Re: ZooException - Worker Can't Start.

20 Aug 2014, 10:00

I recommend to reinstall Railo if it is possible.

1. Uninstall any Railo products via: Start - Control Panel - Uninstall a program.
2. Remove c:\railo4 and c:\railo folders.
3. Run Web Platform Installer and install products:
- "Railo 4": http://www.helicontech.com/zoo/gallery/Railo4.html
- "Helicon Tomcat Module for Railo": http://www.helicontech.com/zoo/gallery/RailoModule.html

Then install "Railo 4 Tomcat project" (http://www.helicontech.com/zoo/gallery/ ... oject.html)
into web site (new or existing).

Thank you.

User avatar
Posts: 9
Joined: 19 Aug 2014, 20:38

Re: ZooException - Worker Can't Start.

20 Aug 2014, 10:17

Ruslan

Thank you very much for your assistance. The new site is up and running.

This is a very exciting platform. I'm a junior CF developer and the Helicon Zoo Railo platform will let me learn a lot about my new field!

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